Privacy Policy
Information collected automatically
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our websites. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the sites and services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular user. In other words there is no personally identifiable information (PII) collected automatically. You must willfully opt in by inputting your information on a contact form, appointment widget, or survey within our online pages before PII is collected or stored.
If you apply or attempt to apply to receive assistance through us and provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law.
Information usage, storage and confidentiality
Information about your financial situation and Personally Identifiable Information that you provide to us in writing, via email, on the phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence.
We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered confidential, restricted by law, or specifically restricted by a contractor/client signed consent form.
SMS Communications & Consent
By providing your mobile phone number and expressly opting in, you consent to receive SMS communications from Aarons Painting Company (“Aarons Painting Co.”) at 604-376-3629.
SMS messages may include:
- Appointment confirmations
- Estimate follow-ups
- Project updates
- Crew arrival notifications
- Invoices and payment reminders
- Promotional offers and service reminders (where express consent is provided)
How Consent Is Collected
- Website forms with an unchecked opt-in checkbox
- Online quote or scheduling forms
- Written agreements
- Keyword opt-in (e.g., texting START)
- Verbal consent documented in CRM
Consent to receive promotional SMS messages is not a condition of purchase.
Message Frequency
Message frequency varies depending on your engagement with our services.
Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out Rights
- Reply STOP – to unsubscribe
- Reply HELP – for assistance
Data Security & Handling
Information We Collect
- Name
- Email address
- Phone number
- Service address
- Project details
- Communication history
We collect only information necessary to provide our services and communicate effectively.
How We Protect Your Information
- Secure CRM systems (including GoHighLevel infrastructure)
- Restricted access to authorized personnel only
- Secure cloud storage providers
- Encrypted data transmission where applicable
While we take reasonable precautions, no electronic transmission or storage system can be guaranteed 100% secure.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain appropriate business records.
Limited right to use non-identifying personal information from text messages, emails, letters, notes, reviews and other sources
Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of Aaron’s Painting Company. We reserve the right to use non-identifying information about our clients for promotional purposes that are directly related to our mission.
Clients will not be compensated for use of this information and no identifying information (photos, addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used without the client’s express advance permission.
You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your consent.
Mobile Information Use & Sharing
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes.
Your mobile information will only be used for communications from Aarons Painting Co. as described in this Privacy Policy.
SMS consent and phone numbers are not shared with affiliates or third parties for marketing.
We may share information with trusted service providers (such as CRM or messaging platform providers) solely for the purpose of delivering our communications and operating our business. These providers are contractually obligated to protect your information.
Cookies Information
When you visit the website, we may send one or more cookies—a small text file containing a string of alphanumeric characters—to your computer or mobile device that uniquely identifies your browser and lets Aaron’s Painting Company enhance your navigation through the site and login faster if you have an account. A cookie may also convey information to us about how you use the site like link clicks and page views. This helps us track interactions and improve user experience over time.
Questions or concerns about Aaron’s Painting Company’s Policies?
If you have any questions about our privacy policy please send an email to aaron@aaronspaintingco.ca with “Aaron’s Painting Company Privacy Policy” in the subject line or give us a call at the number below.